Privacy Policy

1. Who We Are

Lenovox AI is an educational technology platform built for Nigerian and international students. We provide AI-powered study assistance, practice exams, classroom notes, quizzes, and a student social network. We are operated by MC Tech, based in Nigeria.

Contact us at: lenovoxai.care@gmail.com

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you register.
• Profile information: Display name, school level, subjects of interest, and study preferences you provide.
• Usage data: Pages visited, features used, quiz results, study sessions completed, and time spent on the platform.
• Device information: Device type, operating system, browser type, and IP address.
• Communications: Messages you send through our AI chat, study notes, and posts on MeetUp.
• Payment information: When you purchase a plan or LNX coins, payment is processed by Paystack. We do not store your card details.
• Cookies and similar technologies: We use cookies and localStorage to keep you logged in and remember your preferences.

3. How We Use Your Information

• To provide, maintain, and improve the Lenovox AI platform.
• To personalise your learning experience and AI responses.
• To process payments and credit LNX coins to your account.
• To send important updates about your account or our service.
• To analyse how students use the platform so we can improve it.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

4. Google AdSense and Advertising

We use Google AdSense to display advertisements on our platform. Google AdSense may use cookies and similar tracking technologies to serve ads based on your prior visits to our website and other websites.

Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the Internet. Users may opt out of personalised advertising by visiting Google Ads Settings.

We only display educational and family-safe advertisements. We block gambling, adult content, dating, and other inappropriate ad categories through Google AdSense controls.

For more information on how Google uses data from sites that use Google's services, please visit: policies.google.com/technologies/partner-sites

5. Firebase and Google Services

We use Firebase (Google) for authentication, database storage, and file storage. Firebase may collect technical data as described in Google's Privacy Policy at policies.google.com/privacy.

6. Third-Party Services

We use the following third-party services, each with their own privacy policies:

• OpenAI: Powers our AI chat and explanation features. See openai.com/privacy
• Paystack: Processes payments. See paystack.com/privacy
• Cloudinary: Stores uploaded images and videos. See cloudinary.com/privacy
• YouTube API: Used to show educational videos. See Google Privacy Policy

7. Children's Privacy

Lenovox AI is designed for students including those under 18 years of age. We take children's privacy seriously. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent and believe your child has provided us personal information, please contact us at lenovoxai.care@gmail.com and we will delete that information promptly.

All advertisements shown to users are filtered to be family-safe and appropriate for educational settings.

8. Data Sharing

We do not sell your personal information to third parties. We may share information only in the following limited circumstances:

• With service providers who help us operate the platform (listed above), bound by confidentiality agreements.
• When required by Nigerian law or valid legal process.
• To protect the safety and security of our users.
• In connection with a merger or acquisition (you will be notified).

9. Cookies

We use cookies and browser localStorage for:

• Keeping you logged in to your account.
• Remembering your preferences (theme, language, settings).
• Storing quiz progress and study history locally on your device.
• Google AdSense advertising (see Section 4).

You can control cookies through your browser settings. Disabling cookies may affect your ability to use some features of Lenovox AI.

10. Data Security

We use industry-standard security measures including Firebase's security infrastructure, HTTPS encryption for all data in transit, and Paystack's PCI-compliant payment processing. However, no method of transmission over the internet is 100% secure.

11. Data Retention

We retain your account information as long as your account is active. You may request deletion of your account and associated data at any time by emailing lenovoxai.care@gmail.com. We will process deletion requests within 30 days.

12. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications.
• Opt out of personalised advertising (see Section 4).

To exercise any of these rights, contact us at lenovoxai.care@gmail.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: lenovoxai.care@gmail.com
• Website: lenovox.com.ng
• Platform: Lenovox AI, operated by MC Tech, Nigeria